- IT Operations Consultant

Bartu, you studied physics before you joined collaboration Factory as an IT Operations Consultant. Why did you decide to join the company and what was the transition from the field of physics to IT like?

I know it sounds weird to work as an IT Operations Consultant considering I studied physics. But physics is a study for understanding the universe and analytical thinking. You can use it as a foundation and build your way up. So that is what I did.

I started at collaboration Factory as a working student. After my last working student job, I wanted to learn new things and put my knowledge from the university to use. Back then there were no teams yet at collaboration Factory, so there were multiple interesting options, and I decided to join as a systems administrator. Switching from being a working student to a full-time employee was seamless. I was a working student on a Tuesday and a full-time employee on Wednesday. But my responsibilities tripled in size in that week.

Fun Fact: The first time I got in contact with collaboration Factory was at a wine-tasting event! I was at a wine shop and after tasting a couples of glasses of wine, I got to know another wine enthusiast at the place. Turns out he just started at the company and told me there was an opening for a working student. I applied the next week and became colleagues with him.

At collaboration Factory, we are a dynamic team full of fascinating individuals with very diverse interests. You always meet people you have things in common with. What are the chances to find your current job through a non-IT related free-time activity? But this is the world we live in and that’s the beauty of it.

What are your core responsibilities as an IT Operations Consultant?

My main responsibility as an IT Operations Consultant is maintaining and administering the cplace instances which are hosted by us, and supporting customers’ on-premise environments. My day-to-day job comes with several other tasks such as deployments, ensuring IT security and maintaining servers.

As a system administrator, I also support our IT team and our partners in the cplace Shared Source Community. This scope of duties includes topics like GitHub repositories, technical permissions, and getting cplace up and running in diverse environments.

What does your typical day look like? ​

Upon arrival, I start my day by checking our monitoring screen if everything is ‘green’ - meaning that everything is working properly - then grabbing a coffee and chatting with my colleagues. A typical day consists of working on my current customer project, writing some internal documentation, working on tickets, attending meetings and, if my day allows it, playing foosball and table tennis with my colleagues.

What’s the most challenging aspect of your role? What’s the most rewarding?

On most days, the main challenge is meeting project deadlines. But occasionally, we come across more challenging situations, e.g. when a production environment is unavailable or a database stops responding. When that happens, our team goes in a fire-fighting mode and we re-prioritize our tasks for the day. The most challenging aspect of my role is also the most rewarding one because the feeling after being able to fix or even avoid problems before they even happen is invaluable.

How important is teamplay for you and how does it work in your team?

Teamplay is one of the core values here at collaboration Factory, also for our team. We share a common goal and together, we can overcome every obstacle. To this day there was not a single task that made me give up knowing that I can always rely on the support of my team.

For people looking to join us in your team, what tips do you have?

Just be yourself. If you know your way around stuff, good; if not, you can always ask and learn it. Get to know your team members, because teamplay is an important virtue. Also be confident and just do it.

If you could have one superpower, what would it be?

Since my childhood I wanted to be able to teleport. Just closing my eyes at one place and opening them in another. But after studying physics I learned that being able to control time and space comes with ethical dilemmas and weird phenomena, even on a theoretical level. Therefore, I am choosing the ability to speak every language. There are so many things that get lost in translation and many problems derive from miscommunication. So, it would be nice to be able to connect with people in their native tongue.

Join the best team!

open vacancies


cplace Newsletter

You want to be the first to know about exciting events, upcoming webinars, new features and other news about cplace? Stay up to date in the project management world with our newsletter!